Privacy Policy

Islamabad Ostrich Farms respects your personal privacy. We believe ensuring the security of your personal information is an important part of our job, and we constantly strive to protect any personal information you may provide us. Our privacy policy recognizes the importance of protecting your personal information — explaining what personal information constitutes, how we use the information that you provide to us, who has access to your data, and what your rights are regarding your personal information.

However, this Privacy Policy does not apply to websites maintained by other companies or organizations to which we link, and Islamabad Ostrich Farms will not be held responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.
Your access and use of www.islamabadostrichfarms.com constitute your acceptance of our Privacy Policy and Terms of Use.


Use of Personal Information

Islamabad Ostrich Farms collects personal information in several ways when you make an account with us.

Some examples include but are not limited to situations when you:

  • Create an account on our website;

  • Order, purchase, exchange, return, or cancel an order for any of our Pure Ostrich Oil products whether through our website;

  • Contact us, make an inquiry about any of our Pure Ostrich Oil products or services, or otherwise request information or assistance from us;

  • Communicate with our customer service representatives;

  • Sign up to receive catalogues and/or emails and information about new and limited-edition Pure Ostrich Oil products, special offers, events, or other news;

  • Register and participate in our online customer forum;

  • Provide feedback or make other submissions to Islamabad Ostrich Farms;

  • Participate in a contest or other promotions;

  • Participate in or respond to consumer surveys or requests for opinions, concerns, or preferences regarding our Pure Ostrich Oil products and services;

  • Apply for employment with Islamabad Ostrich Farms;

  • Engage with us on social media; or

  • Use other features of the website that may be offered from time to time and may require such information in order to use the feature.

By registering with us, you are consenting to the collection of your personal data.
If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address for the purpose of processing your order. Saved card details will never be shared with any third parties and will only be used to process your order using our payment service provider’s systems.

We may also obtain information as a result of authentication or identity checks which may contain your telephone number. This number may be given to our courier service for delivery purposes. These details allow us to process your order and to let you know the status of your Pure Ostrich Oil order.

You have the right to request access and removal of the personal data that we hold on you. If your data is incorrect, incomplete, or irrelevant, you can ask to have the information corrected or removed.


Emails and Newsletters

Emails and newsletters are sent out to people who subscribe to us. If you wish to opt out from our e-newsletter, you may write to us at [email protected] or unsubscribe directly from the email.

By using our website and providing your mobile phone number, you consent to receive text messages from or on behalf of Islamabad Ostrich Farms at the mobile number that you provide at sign-up. However, consent to receive messages on your mobile device is not a condition of purchase.

Additionally, should you choose to stop receiving such messages, you can contact us at [email protected].

Links to External Websites

We may provide links to other websites from time to time, such as links to brands that we collaborate or partner with. These links are solely to provide you with convenience, ease, and information regarding the Pure Ostrich Oil products produced by Islamabad Ostrich Farms.

However, we do not endorse or take responsibility for the content of those websites, are not responsible for their availability, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites, you do so at your own risk.


Cookies and Analysis for Research Purposes

When interacting with our website, certain data is automatically collected from your device or web browser through tracking features such as Google Analytics.

This data includes: device IDs, call state, network access, storage information, battery information, cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags.

We use data about how our visitors use our website to understand customer behavior or preferences. For example, we may use information about how visitors to www.islamabadostrichfarms.com search for and find Pure Ostrich Oil products to better understand the best ways to present and manufacture our products.


Changes to this Privacy Policy

Islamabad Ostrich Farms reserves the right, in its discretion, to change this Privacy Policy at any time and from time to time. All changes will be posted to the website and will apply to any personal information collected on or after the date posted.

Islamabad Ostrich Farms will treat your continued use of the website following any such posting as your acceptance of the revised terms. All changes will remain in compliance with applicable federal and provincial privacy legislation.

We encourage you to check this Privacy Policy regularly for changes.


Your Rights

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete, or irrelevant, you can ask to have the information corrected or removed.

If you require further information about our Privacy Policy, please go to the Help section of the website where FAQs are answered.
If you need additional assistance, please send an email to [email protected], call us , or WhatsApp us at +92 300 9569047.