We strive to ensure that your orders reach you as quickly and safely as possible. After placing your order, you will instantly receive a confirmation email with your order details. You may also receive a call from our customer service team for free consultation and guidance on how to use the products.

Once your order is confirmed, it will be our priority to dispatch it as soon as possible. Usually, all items are sourced from our warehouse and dispatched within 48 hours, provided it is a business day. If an item is temporarily out of stock, we will inform you via phone call or SMS and provide you with the expected dispatch time.

Free Shipping Across Pakistan

We are pleased to offer FREE shipping on all orders across Pakistan, with no minimum order value. Whether you are ordering from Lahore, Islamabad, Karachi, or any other city in Pakistan, there are no additional shipping charges.

For nationwide deliveries, we use reliable courier services including M&P and PostEx Logistics to ensure your order reaches you safely and efficiently.

Delivery Time

The estimated delivery time for orders across Pakistan is 3–5 working days after dispatch. Delivery times may vary slightly depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

If you experience any unexpected delay or do not receive your order within the expected delivery time, please email us at info@islamabadostrichfarms.com or call/WhatsApp us at +92 300 9569047. Please make sure you have your order number, which is provided in your order confirmation email, when contacting us.